Terms & Conditions

General Terms And Conditions

This website is owned and operated by Elizabeth Pope Opticians Ltd - 384 Filton Avenue, Horfield, Bristol, BS7 0BE. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at enquiries@elizabethpope.co.uk or telephone us on +44(0)117 9799942.


1. Ownership Of Rights

All rights, including copyright, on this website and its contents are owned by Elizabeth Pope Opticians Ltd. Any use of this website or its contents, including copying or storing in part or whole is prohibited without our express written permission. You may not modify, distribute or repost anything on this website for any purpose without our express written permission.

2. Accuracy Of Content

We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. Any weights, dimensions, capacities given about goods and/or delivery times are approximate only. In the event we find an error on our website that may affect your order, we will notify you immediately via the quickest means possible that you have made available to us.

3. Damage To Your Computer

We always try to ensure that this website is free from viruses and/or defects. However, we cannot guarantee that your use of this website, or any websites accessible through it, will not cause damage to your computer. It is your responsibility to ensure that the right equipment and/or software is available to use our website. Except in the case of negligence on our part, we will not be liable to any person for any loss and/or damage which may arise to computer equipment as a result of using this website.

4. Availability

All orders are subject to acceptance and availability. If the goods and/or services you have ordered are not available, we will contact you by the quickest means possible that you have made available to us (usually email if you have given us details). You will have the option to either wait until the time is available, to replace the item or to cancel your order.

5. Ordering Errors

You are able to correct errors on orders you create up to the point at which you submit and pay to them. If you realise/notice an order error after this point you must notify us by email or phone immediately.

6. Prices

The prices payable for goods/services that you order are as set out on our website. Every effort is made to ensure the accuracy of our prices and they are correct at the time of entering the information.

Wherever it is not possible to accept your order to buy goods/services of the specification and description at the price indicate, we will advise you by email, offer to sell you the goods/services of the specification and description at the price stated in the email and will state the period for which the offer of the prices remains valid.

7. Limitation Of Liability

Both parties shall only be liable under these terms and conditions for losses which are a reasonably foreseeable consequence of the relevant breach of contract.

8. Compliance With Regulations And Legislation

You must observe and comply with all applicable regulations and legislation of the United Kingdom.

9. Limitation Of Rights

Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit an rights you might have as a consumer under application local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death of personal injury resulting from our negligence.

10. Notices

Unless otherwise expressly stated in theese terms and conditions, all notices from you to us must be in writing and either sent to our contact address listed at the top, or to our email address at enquiries@elizabethpope.co.uk and all notices from us to you will be displayed on our website or sent to you by email or post.

11. Changes To Legal Notices

We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.

12. Law, Jurisdiction And Language

This website, any content contained therein and any contract brought into being as a result of usage of this website is/are governed by and construed in accordance with English law, Parties to and such contract agree to submit to the exclusive jurisdiction of the courts of England and Wane. All contracts are concluded in English.

13. Invalidity

If any part of these term and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any part of these conditions will not be affected.

14. Privacy

You acknowledge and agree to be bound by the terms of our Privacy Policy.

15. Third Party Rights

Nothing in this agreement is intended to, nor shall it confer any rights on a third party.